TERMS AND CONDITIONS
TERMS
Welcome to Trendy Maker! By buying on this website you automatically accept the conditions below. We therefore recommend that you read through the terms carefully before you act.
PURCHASE OF GOODS
Once you have selected the items you want and placed them, please fill out your personal information such as name, address and payment information.
Once this is done, you will receive a confirmation e-mail including a unique order number. Please note that this is not the final order confirmation.
You receive your final order confirmation and receipt once the payment is approved and the product is registered in our warehouse. If you have further questions regarding online shopping at Trendy Maker, please contact info@trendymaker.cn
Monday to Sunday 11AM - 8PM
PAYMENT
At Trendy Maker, you can pay by PayPal , the most security way.
The amount will be deducted from your account when the goods are shipped from our warehouse. All prices at Trendy Maker are stated in EUR and not including custom TAX.
SAFETY
The safety of your information is a top priority for us. All communication between your payment and our payment gateway is encrypted with a SSL (Secure Socket Layer). Neither Trendy Maker nor other unauthorized persons have the opportunity to see the data exchanged during your purchase. At Trendy Maker your personal contact information is a 100% confidential and we guarantee that no one else can get access to it.
DUTY AND VAT
If you order comes from China ,the price is final and no worries.
If your order is being shipped outside the People’s Republic of China, the prices will not including any customs taxes, and the taxes and customs duties will have to be paid by the recipient upon delivery of your order.
If you order from a country outside of the China you are responsible yourself to follow you countries tax and duty regulations, which Trendy Maker can not be held responsible for.
Be aware that the shipment of products to outside China can be delayed, as the packages have to go through customs. It is then your responsibility to contact the shipping carrier and pay the imposed additional costs.
CONSUMER PROTECTION
Trendy Maker follows the official China customer protection guidelines and laws from China Government.
Shipping & Returns:
SHIPPING IN CHINA
Free Shipping on order over 150 €.
Order under 150€ will be changer 9 €.
All shipment will be delivered by SF-EXPRESS or EMS.
SHIPPING ABROAD
All shipments for ABROAD will be delivered by DHL or EMS.
Normally all the order will be shipped within 1-3 business days.
Standard Aisa shipment take approx. 5 working days.
Standard International shipment take approx. 5-10 business days.
GENERAL
We ship all items by parcel post, that makes it possible to track the package on its way. Is the package and/or contents damaged when you receive it, please report it to the curries and Trendy Maker on the same day and return the item to us immediately. Trendy Maker is not responsible for goods damaged in transit. In case that DHL or EMS as well as SF-EXPRESS are not able to deliver the package and it is being returned to Trendy Maker, the return postage fee will be deducted from your refund.
We always pack the goods with utmost care to minimize the risk of cargo damage.
Delivery
Orders before 13:00 are shipped the same day. Fast service is important to us, we try to ship all parcels within 1-2 workdays. If the delay is caused by DHL/EMS/SF-EXPRESS, Trendy Maker can not be held responsible.
RETURN POLICY
SALE
Goods marked as SALE products can not be returned.
VINTAGE
Goods marked as VINTAGE products can not be returned.
OTHER
At Trendy Maker we only wish for happy and satisfied customers. Trendy Maker has a 7-day window to make a refund on products bought online – counting from the day that you have received the products.
If you regret the purchase, the products have to be returned to the return address in the original packaging and in the same condition as you received it in, including tag and seal attached. Please note: books, cds & beauty products must be returned unopened.
When returning we kindly ask you to include a copy of the original receipt as documentation for the purchase. We also ask you to fill out the RMA form with the information required. The link for the RMA is found in the confirmation email sent to you.
Always save the postage receipt as documentation that the product was sent back to us.
If the requirements above are not met, then Trendy Maker reserves the right to send the products back to the buyer on his or hers expense.
When the products have been returned within the 7-day window, and approved by us, the price at which the product was purchased will be refunded into your account within a few days. You, yourself will have to cover the cost of sending the product or products return.
Please use the below address if you wish to return a product.
RMA208 No.1 Chang Gang Xi Road
Guangzhou China 510000
For all international returns we offer the service of arranging a DHL pick-up. Customers returning packages via Trendy Maker's DHL account will only be billed Trendy Maker's negotiated business rates.